"Leading- edge Technology, courteous service" is our mission and promise for you. In January to April 2005, CommuniLink had conducted a customer online survey and received over 700 responses. Thank you for your vaulable comments and we strive to develop innovative services to better serve you. Here are the survey result summary and some of our customers' comments.
Survey Result Summary :
Are you satisfied with CommuniLink services in all its aspects ?
Satisfied
Not satisfied
Customer Service and Technical Support
92%
8%
Secure�BFast and Stable Service
90%
10%
User Friendly Management Tools such as WCP
91%
9%
Advanced Features
90%
10%
Service Packages Fulfill & Customer's Needs
87%
13%
What is the possible reason(s) to recommend CommuniLink service to your friends ?
First
:
Secure, Fast and Stable Service
Second
:
Helpful and courteous service to clients
Third
:
Quality service with reasonable rate
Customers' comments :
Overall we like the CommuniLink service and have recommended it to my clients. Your IT team is good, they have helped us a lot. Thanks! Wish CommuniLink all the best and success in 2005 and years ahead
Telephone customer service is important to me, that's why I choose communiLink....someone who can talk to you and guide you step by step to solve the problem is very important. Please hold on to the service and keep the good service.
The technical support is fast and good. The customer service can provide accurate recommendation to us. Continue upgrade and improve shows the commitment to provide good services
I totally think that your service is much more than other hosting company in terms of service, response, reliability and so on. I am happy about using your service.
